Connecting care teams and pharmacies

A secure working layer that reduces calls, eliminates inbox noise, and keeps operations moving.

The Communication Gap

Long-term care pharmacies and facilities share the same daily challenges

Care Teams: Time on the phone

Nurses spend 8-12 minutes per call checking medication delivery status. Multiple portals make finding documents slow.

Pharmacies: High call volume

Facilities call throughout the day for status updates. Repeating the same information interrupts fulfillment workflows.

Care Teams: Missing visibility

Delays across facilities are hard to see. Teams can't tell what's ready, delayed, or missing without calling.

Pharmacies: Uncertainty and risk

Unclear what facilities are seeing or when they'll call again. Open email creates phishing and impersonation risk.

How Taliswitch Helps

A secure layer between care teams and pharmacies

Self-Service Status

Care teams check medication status in under 60 seconds. Pharmacies share updates once—facilities see them without calling.

Clear Timelines

Prescription and document timelines show what's happening. Both sides know what to expect without follow-ups.

Unified View

One working view replaces multiple logins for care teams. Pharmacies keep existing systems without disruption.

Closed Network

Invite-only access between known partners. Secure communication reduces phishing risk and eliminates open email.

System Integration

Works with EHR, eMAR, pharmacy systems, and document management. No rip-and-replace required.

Reduced Interruptions

Fewer calls mean more time for patient care and fulfillment. Teams work without constant interruptions.

Why It Works

No disruption to existing workflows

Works alongside legacy and modern systems. Both sides keep their existing tools and processes.

Designed for high turnover

Quick onboarding for staff who may only be with you for a few months. Role-based access makes training faster.

Handles busy shifts and staffing challenges

Built for real-world conditions in long-term care. Reduces noise when teams are stretched thin.

Better handoffs and visibility

Clearer transitions between shifts and teams. Both facilities and pharmacies see the same status.

Outcomes

Lower Call volume from facilities
Faster Fulfillment focus without interruptions
Clearer Delivery confirmation and status updates
Better Operational handoffs between teams